Helping Hands Changes

Dear Helping Hands Campbell Families

We would like to sincerely thank the families that took the time to complete our recent family survey.

Your feedback is truly valuable to us at Helping Hands for our continuous improvement plan of our service to you.

While we are still reviewing all feedback and opportunities for improvement, we are pleased to announce an adjustment that will be effective from Monday 26th October.

Currently our cancellation policy for Before and After Care is 7days.

Effective from the 26th October we are pleased to be adjusting this to 48hours.

The Vacation Care cancellation policy will remain at 7 days to support the planning and booking required for excursions, incursions, bussing etc.

We are sure this improved flexibility will better support family’s needs.